SmartLink AI Privacy Policy
Last Updated: January 7, 2026
Effective Date: January 7, 2026
Introduction
Front Row Sales (“we,” “us,” or “our”) operates SmartLink AI, a Shopify application that automates internal product linking in blog posts. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.
Information We Collect
Automatically Collected Data
- Shop Information: Store domain, URL, and Shopify store ID
- Product Data: Product titles, descriptions, images, pricing, and inventory status
- Blog Content: Blog post titles, body content, and metadata
- Usage Analytics: App interactions, optimization requests, and performance metrics
User-Provided Data
- Contact Information: Email addresses for account management and support
- Configuration Settings: Linking preferences, keyword selections, and widget customization
How We Use Your Information
We use collected data to:
- Index your products for semantic search and AI-powered linking
- Analyze blog content to identify relevant product matches
- Generate and insert product links into your blog posts
- Display linked products in customizable widgets
- Provide analytics on optimization performance and link effectiveness
- Improve app functionality and user experience
- Communicate updates, support responses, and service notifications
Data Storage and Security
- Database: Your data is stored securely in PostgreSQL databases hosted on Supabase with industry-standard encryption
- Vector Storage: Product embeddings are stored using pgvector extension for semantic search
- Retention: Data is retained while your subscription is active and for 30 days after cancellation
- Security Measures: We implement encryption in transit (TLS/SSL), access controls, and regular security audits
Third-Party Services
SmartLink AI uses the following third-party services to provide functionality:
- OpenRouter API: Processes blog content through large language models for intelligent product matching
- OpenAI API: Generates text embeddings for semantic product search
- Shopify API: Accesses your store data, products, and blog content
These services may process your data according to their own privacy policies. We share only the minimum data necessary for functionality.
Data Sharing
We do not sell your data to third parties. We share data only:
- With third-party AI services (OpenRouter, OpenAI) for app functionality
- When required by law or legal process
- To protect our rights, safety, or property
- With your explicit consent
Your Rights
You have the right to:
- Access the data we store about your shop
- Request correction of inaccurate data
- Request deletion of your data (app uninstallation triggers data removal)
- Opt out of non-essential data collection
- Export your data in machine-readable format
To exercise these rights, contact us at [email protected]
Cookies and Tracking
SmartLink AI uses session cookies for authentication and app functionality. We do not use tracking cookies for advertising purposes.
Children’s Privacy
SmartLink AI is not intended for users under 18. We do not knowingly collect data from minors.
International Data Transfers
Your data may be transferred to and processed in the United States. By using SmartLink AI, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the app constitutes acceptance of changes.
Contact Us
For privacy questions or concerns:
Front Row Sales
Email: [email protected]
Location: Minnesota, United States